Privacy Policy petir108 — Your Data Security is Our Priority

This Privacy Policy explains how petir108 collects, uses, discloses, and protects your personal information when you use our platform — whether through the petir108.bar website or our iOS and Android mobile apps.

Petir108 takes our responsibility to your privacy seriously. We understand that your trust in our platform depends largely on your confidence that your personal data is handled in a responsible, transparent, and secure manner.

By registering or continuing to use the petir108 platform, you acknowledge that you have read and understood this Privacy Policy. If you disagree with any part of this policy, you may contact our support team or choose to stop using the platform.

Petir108 collects two main categories of information: information you provide directly to us, and information collected automatically as you use the platform.

Information You Provide Directly:

• Full name as stated in your official identification document.
• Email address and phone number used for account registration.
• Date of birth for age verification during the KYC process.
• Malaysian bank account information registered for deposits and withdrawals.
• Copies of identification documents such as an identity card or passport during the KYC process.
• Residential address for identity verification and compliance purposes.

Information Collected Automatically:

• IP address and device information used to access the platform.
• Log data such as access times, pages visited, and in-platform actions.
• Your device's browser and operating system information.
• General location data based on IP address for security purposes.
• Transaction history and gaming activity within the petir108 platform.

Data collected is used solely for legitimate purposes directly related to the operation of the petir108 platform. The following are the primary purposes for data use:

• Account Management: Creating and maintaining member accounts, including identity verification and the KYC process.
• Transaction Processing: Processing deposits, withdrawals, and all financial transactions on the platform securely and accurately.
• Platform Security: Detecting and preventing fraud, unauthorized access, duplicate accounts, and other suspicious activity.
• Service Communications: Sending important notifications related to your account, transactions, security updates, and platform changes.
• Legal Compliance: Meeting obligations under applicable Malaysian laws, including the PDPA 2010 and financial compliance requirements.
• Platform Improvement: Analyzing usage patterns to improve the overall member experience and platform performance.
• Responsible Gaming: Monitoring activity patterns to identify members who may need support related to responsible gaming.

Petir108 does not sell or rent members' personal data to any party. However, there are limited situations where we need to share certain information with others to keep the platform running properly:

• Payment Processors: Required transaction information is shared with payment providers such as FPX, Touch 'n Go, and GrabPay processors solely to process your transactions.
• Technical Service Providers: Third parties providing essential technical services such as server hosting and security monitoring, subject to strict confidentiality agreements.
• Statutory Authorities: When required by law, court order, or a request from a lawful authority in Malaysia.
• Fraud Prevention: Limited information may be shared with accredited fraud prevention agencies to protect members and platform integrity.

Every third party that receives data from petir108 is bound by strict data protection agreements and is only permitted to use that information for agreed purposes. They are not allowed to process your data for any other purpose without authorization from petir108 and yourself.

Petir108 invests in robust cybersecurity infrastructure to ensure your personal data is protected at all times. The security measures we implement include:

• 256-bit SSL Encryption: All communications between your device and petir108's servers are encrypted using the latest TLS protocols, equivalent to banking-grade security standards.
• Layered Access Control: Access to member personal data is restricted to authorized personnel only, with two-factor authentication required for every internal access.
• Continuous Monitoring: A 24/7 security monitoring system that automatically detects and raises alerts when suspicious activity is identified.
• Secure Data Backup: Data is regularly backed up to secure server locations with strict access controls.
• Penetration Testing: Regular security assessments by independent security experts to identify and address any potential vulnerabilities.

The petir108 platform uses cookies and similar tracking technologies to enhance your experience and ensure the platform runs smoothly. Below are the types of cookies we use:

• Essential Cookies: Required for core platform functions such as Login session authentication and security. These cookies cannot be disabled.
• Performance Cookies: Helps us understand how members use the platform so we can improve it. Data is collected anonymously.
• Functional Cookies: Saving your preferences such as language, display settings, and game choices for a more personalized experience.
• Security Cookies: Helps detect and prevent fraudulent activity and unauthorized access to your account.

You can manage your cookie settings through your browser. Please note that disabling certain cookies may affect the functionality of the petir108 platform on your device.

Petir108 retains your personal data for as long as your account is active or as long as necessary to provide services to you. After account closure, we retain your personal data for a defined period based on legal and compliance requirements.

• Financial transaction records are retained for a minimum of 7 years in accordance with Malaysian financial legal requirements.
• KYC documents and identity verification records are retained for 5 years after the account closure date.
• Customer support communication logs are retained for 2 years for reference and service improvement.
• Technical data and security logs are retained for 1 year for fraud detection and security purposes.

Once the defined retention period expires, your personal data will be securely deleted or anonymized in accordance with petir108's security procedures. You may request early deletion by contacting our support team, subject to applicable legal obligations.

As a petir108 member, you have the following rights regarding your personal data under Malaysia's Personal Data Protection Act 2010 (PDPA):

• Right of Access: You have the right to request a copy of the personal data we hold about you.
• Right to Rectification: You have the right to request correction of any inaccurate or incomplete data.
• Right to Erasure: Under certain circumstances, you may request the deletion of your personal data, subject to legal obligations.
• Right to Restrict Processing: You may request a restriction on how we process your data under certain circumstances.
• Right to Object: You have the right to object to the processing of your personal data for certain purposes.

To exercise any of these rights, please contact the petir108 support team via live chat, available 24/7. We will process your request within 14 business days and provide a written response.

Petir108 reserves the right to update or amend this Privacy Policy at any time. Any material changes will be communicated to members via in-platform notifications or their registered email at least 7 days before the changes take effect.

The "Last Updated" date at the top of this document will always reflect the latest version of our Privacy Policy. We encourage you to review this page periodically to stay informed about how we handle your personal data.

If you have any questions, concerns, or complaints regarding this Privacy Policy or how petir108 handles your personal data, our support team is available every day, at all times.

• Reach us via live chat available on the petir108 platform — response within 5 minutes.
• Support email: [email protected] — response within 24 hours.
• Petir108's official Telegram and WhatsApp channels for instant support.

For official complaints related to data protection under Malaysia's PDPA, you may also contact the Department of Personal Data Protection Malaysia directly. petir108 will cooperate fully with any investigation conducted by the relevant authorities.